Telehealth

See Results With Telehealth Physiotherapy and Occupational Therapy

Save Time

Spend less time getting there and more time getting better.

Track Your Healing

Your Physiotherapist is available between visits to help track your progress.

Get Ongoing Feedback

Receive helpful feedback about your home exercises from your Physiotherapist.

Reimbursable by most insurance companies
Easy access to receipts for reimbursement

FAQ for Telehealth

What is Telerehab? Virtual Care:

This option is super simple. We use an advanced Telehealth technology to connect with you in realtime and diagnose your condition. Mobile capabilities will make your session private and convenient. Telehealth is the ability for physiotherapists to consult with a patient via a video phone call and other video conferencing softwares. We are able to set up a time, meet with you virtually online to determine the real cause of your problem, discuss your condition, talk about your symptoms and help you develop a plan of action that will allow you to treat the condition, resolve that root cause without necessarily having to go to the clinic.

Call (905) 497-1311 to book an appointment with our physiotherapist or click on this link: Schedule a Telehealth Appointment

What if I need hands-on or in-person care?

Your success is our top priority. If you and your therapist determine that an in-clinic visit is essential, then we have that option available.

What are the costs?

Costs vary among insurance providers. Prior to your treatment, our staff will verify your therapy insurance benefits so you are aware of what your costs will be.

Is your fee covered by insurance?

Virtual Physiotherapy is covered by most health care plans. Typically health plans cover all or a portion of the cost for such service. We can find that info for you if you wish by checking with your insurance company.

Do I need a doctor's referral to see you?

No doctor's referral is required for Physiotherapy. We will need a referral for Occupational Therapy, and our staff can assist with this if needed.

What can be done in a typical Telerehab visit?

Take a complete history to provide an accurate diagnosis
Examine range of motion and movements
Perform a functional movement examination
Evaluate strength
Prescribe exercises and stretches – with supporting photos/videos
Correct exercise form and provide cues to perform them more effectively
Provide and refine self joint mobilization techniques (self hands-on therapy)
Provide and refine self directed soft tissue treatment techniques
Provide a full rehab plan to follow in your own environment
Educate patients on their injury or condition
Help train another person to assist you with exercises or stretches

What Types of Physiotherapy are Provided with Video Consults?

We provide virtual/video consultations to all of our patients including people with musculoskeletal (orthopaedic), neurological, vestibular or concussion related health conditions.

What do I Need for my Virtual Physiotherapy Session?

Patient with Device and Internet (computer, tablets or smartphone)

How do I Prepare For My Virtual Physiotherapy Session?

Set your device up so that you can do a face-to-face interview and you can move away to show your full body. Change into loose fitting clothing (like you would wear to a gym) so that you can move freely. It is recommended that you log on 5 minutes prior to your session and submit your paperwork ahead of time.

If you have any questions prior to your appointment, give us a call, we are more than happy to help.

*The information provided on our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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